Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201601665 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
201602110 | Queens Cross Housing Association Ltd | repairs and maintenance | Not upheld, recommendations | June 2017 |
201602142 | New College Lanarkshire | anti-social behaviour | Not upheld, no recommendations | June 2017 |
201602776 | West Lothian Council | repairs and maintenance | Resolved, no recommendations | June 2017 |
201603071 | Forth Valley NHS Board | nurses / nursing care | Upheld, recommendations | June 2017 |
201603112 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
201603221 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | June 2017 |
201603926 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | June 2017 |
201603954 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
201604171 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |