Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201507980 | A Medical Practice in the Lothian NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, recommendations | June 2017 |
201508085 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
201600074 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2017 |
201600121 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
201600267 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
201600626 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2017 |
201600871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2017 |
201601136 | Shetland Islands Council | handling of application (complaints by applicants) | Some upheld, recommendations | June 2017 |
201601367 | University of Glasgow | complaints handling | Some upheld, recommendations | June 2017 |
201601586 | Fife NHS Board | policy / administration | Not duly made or withdrawn, no recommendations | June 2017 |