Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201602629 | East Renfrewshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2017 |
201602701 | West Lothian Council | council tax | Not upheld, no recommendations | May 2017 |
201602805 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2017 |
201602871 | The City of Edinburgh Council | council tax | Upheld, recommendations | May 2017 |
201602880 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
201602917 | Edinburgh Napier University | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | May 2017 |
201602995 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
201603001 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
201603017 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2017 |
201603051 | Clackmannanshire Council | complaints handling | Not upheld, no recommendations | May 2017 |