Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201607176 | Argyll Community Housing Association | repairs and maintenance | Upheld, recommendations | May 2017 |
201607212 | North Ayrshire Council | repairs and maintenance | Some upheld, recommendations | May 2017 |
201607620 | Scottish Prison Service | policy/administration | Resolved, no recommendations | May 2017 |
201607695 | South Ayrshire Council | primary school | Not upheld, no recommendations | May 2017 |
201607853 | A Dental Practice in the Highland NHS Board area | complaints handling | Upheld, recommendations | May 2017 |
201507449 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | April 2017 |
201507492 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
201507533 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2017 |
201507653 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | April 2017 |
201507850 | Angus Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | April 2017 |