Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201403778 | Highland NHS Board | complaints handling | Not upheld, no recommendations | February 2015 |
201403815 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
201403945 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Not upheld, recommendations | February 2015 |
201403994 | East Dunbartonshire Council | complaints handling | Upheld, recommendations | February 2015 |
201404039 | A Council | policy/administration | Some upheld, no recommendations | February 2015 |
201404053 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
201404172 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2015 |
201404281 | Forth Valley NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | February 2015 |
201300141 | Glasgow City Council | refuse collection & bins | Upheld, recommendations | January 2015 |
201300961 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2015 |