Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201304003 | New College Lanarkshire | complaints handling | Some upheld, recommendations | January 2015 |
201304174 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2015 |
201304276 | Aberdeen City Council | complaints handling (including appeals procedures) | Not upheld, no recommendations | January 2015 |
201304322 | Perth and Kinross Council | policy/administration | Not upheld, no recommendations | January 2015 |
201304417 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | January 2015 |
201304445 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2015 |
201304698 | Dumfries and Galloway Council | caravan sites | Some upheld, recommendations | January 2015 |
201304706 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2015 |
201304742 | Perth and Kinross Council | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | January 2015 |
201304792 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | January 2015 |