Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201401364 | West College Scotland | communication/ staff attitude/dignity/confidentiality | Some upheld, action taken by body to remedy, recommendations | November 2014 |
201401555 | Glasgow City Council | parks, outdoor centres and facilities | Upheld, recommendations | November 2014 |
201401593 | Perth and Kinross Council | complaints handling | Upheld, recommendations | November 2014 |
201401677 | Glasgow City Council | public health & civic government acts - nuisances/problems in/around buildings | Upheld, recommendations | November 2014 |
201401842 | Children's Hearings Scotland | complaints handling | Not upheld, no recommendations | November 2014 |
201401984 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | November 2014 |
201401999 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
201402013 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
201402047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
201402114 | Scottish Prison Service | recreation | Some upheld, recommendations | November 2014 |