Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201402194 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
201402200 | Blackwood Homes | complaints handling | Some upheld, recommendations | November 2014 |
201402321 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
201402365 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
201402384 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
201402429 | Scottish Prison Service | legal correspondence | Not upheld, no recommendations | November 2014 |
201402507 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
201203974 | Scottish Water | policy/administration | Some upheld, no recommendations | October 2014 |
201204486 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Upheld, recommendations | October 2014 |
201300412 | Queen Margaret University | academic appeal/exam results/degree classification | Some upheld, recommendations | October 2014 |