Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201300609 | Business Stream | incorrect billing | Upheld, recommendations | September 2014 |
201300612 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
201300766 | Stirling Council | applications, allocations, transfers & exchanges | Some upheld, action taken by body to remedy, recommendations | September 2014 |
201301200 | Lanarkshire Housing Association Ltd | improvements and renovation | Upheld, no recommendations | September 2014 |
201301400 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2014 |
201301460 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | September 2014 |
201301475 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
201301485 | South Ayrshire Council | planning enforcement/complaints handling | Upheld, recommendations | September 2014 |
201301549 | Forth Valley NHS Board | policy / administration | Not upheld, recommendations | September 2014 |
201301672 | Business Stream | charging method / calculation | Upheld, recommendations | September 2014 |