Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201400706 | South Lanarkshire Council | complaints handling | Upheld, recommendations | September 2014 |
201400773 | Tollcross Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | September 2014 |
201400815 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2014 |
201400851 | Greater Glasgow and Clyde NHS Board - Acute Services Division | complaints handling | Not upheld, action taken by body to remedy, no recommendations | September 2014 |
201401120 | Scottish Ambulance Service | complaints handling | Not upheld, action taken by body to remedy, no recommendations | September 2014 |
201401160 | Scottish Prison Service | personal property | Not upheld, no recommendations | September 2014 |
201401223 | Scottish Prison Service | policy/administration | September 2014 | |
201401299 | Scottish Prison Service | downgrading | Not upheld, no recommendations | September 2014 |
201401431 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | September 2014 |
201401598 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | September 2014 |