Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201301666 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | February 2014 |
201301712 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
201301781 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, no recommendations | February 2014 |
201301796 | Scottish Ambulance Service | communication, staff attitude, dignity, confidentiality | Upheld, action taken by body to remedy, recommendations | February 2014 |
201301844 | Business Stream | charging method / calculation | Upheld, recommendations | February 2014 |
201301999 | Business Stream | policy/administration | Resolved, action taken by body to remedy | February 2014 |
201302062 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | February 2014 |
201302314 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2014 |
201302543 | West Lothian Council | noise pollution | Not upheld, recommendations | February 2014 |
201302585 | Business Stream | charging method / calculation | Complaint withdrawn | February 2014 |