| 201205286           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201205324           | 
                                                                                        Business Stream           | 
                                                                                        leakage           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201205327           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201205328           | 
                                                                                        A Housing Association           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300085           | 
                                                                                        A College           | 
                                                                                        admissions           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300224           | 
                                                                                        A Medical Practice in the Lanarkshire NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300298           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300402           | 
                                                                                        Loreburn Housing Association Ltd           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300409           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        communication, staff attitude, dignity, confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           | 
              
          
                                                                                        | 201300527           | 
                                                                                        Scottish Prison Service           | 
                                                                                        sentence planning           | 
                                                                                        Upheld, recommendations           | 
                                                                                        February 2014           |