Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201303619 | Ayrshire and Arran NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | March 2014 |
201303674 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | March 2014 |
201303702 | Fife College | complaints handling | Upheld, recommendations | March 2014 |
201303792 | River Clyde Homes | terminations of tenancy | Not upheld, no recommendations | March 2014 |
201303852 | Almond Housing Association Ltd | rent and/or service charges | Upheld, recommendations | March 2014 |
201304037 | The City of Edinburgh Council | statutory notices | Resolved, no recommendations | March 2014 |
201304078 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | No decision reached | March 2014 |
201304161 | Business Stream | meter reading | Not upheld, no recommendations | March 2014 |
201200392 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |
201201571 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2014 |