Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201302415 | Scottish Water | sewer flooding - external | Some upheld, recommendations | March 2014 |
201302453 | A Council | policy/administration | Upheld, recommendations | March 2014 |
201302493 | Fife NHS Board | clinical treatment / diagnosis | March 2014 | |
201302512 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
201302534 | Business Stream | incorrect billing | Not upheld, no recommendations | March 2014 |
201302648 | Scottish Ambulance Service | appliances, equipment & premises | Upheld, recommendations | March 2014 |
201302723 | A Medical Practice in the Grampian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
201302758 | A Medical Practice in the Forth Valley NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
201302816 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | March 2014 |
201302991 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2014 |