Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201203204 | University of Strathclyde | complaints handling | Upheld, recommendations | March 2014 |
201203365 | Glasgow City Council | parks, outdoor centres and facilities | Some upheld, recommendations | March 2014 |
201203395 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, recommendations | March 2014 |
201204116 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
201204433 | Care Inspectorate | complaints handling | Not upheld, recommendations | March 2014 |
201204492 | Care Inspectorate | complaints handling | Some upheld, recommendations | March 2014 |
201204540 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | March 2014 |
201204688 | Fife Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | March 2014 |
201204705 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
201204779 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2014 |