Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201906576 | North Lanarkshire Health and Social Care Partnership | Child services and family support | Not upheld, no recommendations | June 2021 |
201906634 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
201907499 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Upheld, recommendations | June 2021 |
201907793 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
201907882 | Scottish Prison Service | Complaints handling | Upheld, recommendations | June 2021 |
201908291 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |
201909457 | East Renfrewshire Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | June 2021 |
201911000 | Glasgow City Health and Social Care Partnership | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | June 2021 |
201911248 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | June 2021 |
202001295 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2021 |