Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201807820 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
201809520 | Glasgow City Health and Social Care Partnership | Care charges for homecare and residential care | Not upheld, no recommendations | May 2021 |
201810148 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
201810444 | West Dunbartonshire Council | Complaints handling | Some upheld, recommendations | May 2021 |
201900286 | Borders NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
201900435 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
201900708 | Edinburgh College | Providing Learning Support and Guidance (by curriculum staff) | Upheld, recommendations | May 2021 |
201900819 | South Lanarkshire Council | Policy / administration | Not upheld, no recommendations | May 2021 |
201901038 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
201901266 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |