Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201204636 | Business Stream | meter reading | Not upheld, action taken by body to remedy, no recommendations | November 2013 |
201204665 | East Lothian Council | home helps, concessions, grants, charges for services | Not upheld, no recommendations | November 2013 |
201204717 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2013 |
201204821 | Perth and Kinross Council | handling of application (complaints by opponents) | Some upheld, recommendations | November 2013 |
201204897 | Business Stream | debt recovery / payment fees | Upheld, recommendations | November 2013 |
201204936 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2013 |
201204951 | An NHS Board | communication, staff attitude, dignity, confidentiality | Upheld, no recommendations | November 2013 |
201205058 | An NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2013 |
201205062 | Scottish Prison Service | personal property | Upheld, recommendations | November 2013 |
201205165 | Business Stream | charging method / calculation | Upheld, recommendations | November 2013 |