Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201301228 | Scottish Prison Service | supplies of books, newspapers, etc | Not upheld, no recommendations | December 2013 |
201301246 | Highland NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | December 2013 |
201301284 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | December 2013 | |
201301289 | Aberdeen City Council | complaints handling | Upheld, recommendations | December 2013 |
201301469 | A Council | primary school | Upheld, recommendations | December 2013 |
201301493 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
201301600 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
201301663 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2013 |
201301677 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Upheld, recommendations | December 2013 |
201301723 | Falkirk Council | local housing allowance and council tax benefit | Not upheld, no recommendations | December 2013 |