Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201300452 | Business Stream | charging method / calculation | Not upheld, no recommendations | December 2013 |
201300533 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2013 |
201300546 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | December 2013 |
201300588 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | December 2013 |
201300623 | Scottish Qualifications Authority | communication staff attitude and confidentiality | Upheld, recommendations | December 2013 |
201300718 | Fife College | other | Some upheld, recommendations | December 2013 |
201300729 | Scottish Prison Service | complaints handling | Upheld, recommendations | December 2013 |
201300737 | Renfrewshire Council | policy/administration | Upheld, no recommendations | December 2013 |
201300928 | Business Stream | incorrect billing | Resolved, no recommendations | December 2013 |
201301030 | A Council | primary school | Not upheld, recommendations | December 2013 |