Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201205188 | The City of Edinburgh Council | communication staff attitude and confidentiality | Upheld, recommendations | August 2013 |
201205252 | Business Stream | incorrect billing | No decision reached | August 2013 |
201205285 | South Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | August 2013 |
201205354 | Scottish Prison Service | progression | Not upheld, no recommendations | August 2013 |
201205355 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2013 |
201300045 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
201300526 | Lanarkshire NHS Board | clinical treatment / diagnosis | No decision reached | August 2013 |
201004683 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
201103345 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2013 |
201103659 | Aberdeenshire Council | parking | Some upheld, no recommendations | July 2013 |