Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201203900 | Scottish Prison Service | complaints handling | Upheld, recommendations | August 2013 |
201204010 | Falkirk Council | handling of application (complaints by applicants) | Not upheld, no recommendations | August 2013 |
201204020 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
201204118 | Scottish Prison Service | progression | Not upheld, no recommendations | August 2013 |
201204150 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
201204170 | The City of Edinburgh Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | August 2013 |
201204261 | A Medical Practice in the Dumfries and Galloway NHS Board area | record keeping | Not upheld, no recommendations | August 2013 |
201204353 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2013 |
201204568 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | August 2013 |
201204575 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2013 |