Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201300812 | Lothian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | September 2013 |
201300814 | Midlothian Council | handling of application (complaints by opponents) | Upheld, no recommendations | September 2013 |
201300849 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Not upheld, no recommendations | September 2013 |
201300968 | Scottish Prison Service | education | Not upheld, no recommendations | September 2013 |
201104832 | Scottish Water | sewer flooding - internal | Some upheld, recommendations | August 2013 |
201200133 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2013 |
201200574 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
201200808 | Police Investigations and Review Commissioner | policy/administration | Not upheld, recommendations | August 2013 |
201200872 | Business Stream | charging method / calculation | Upheld, recommendations | August 2013 |
201200931 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |