Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201204623 | Scottish Prison Service | work (in prison) | Not upheld, no recommendations | September 2013 |
201204626 | West Dunbartonshire Council | repairs and maintenance | Upheld, recommendations | September 2013 |
201204677 | A Council | primary school | Some upheld, recommendations | September 2013 |
201204853 | A Medical Practice in the Forth Valley NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | September 2013 |
201205132 | Scottish Prison Service | personal property | Upheld, no recommendations | September 2013 |
201205187 | A Council | complaints handling (including appeals procedures) | Some upheld, recommendations | September 2013 |
201300105 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
201300202 | University of St Andrews | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2013 |
201300273 | The City of Edinburgh Council | policy/administration | Not upheld, no recommendations | September 2013 |
201300287 | University of Glasgow | academic appeal/exam results/degree classification | Not upheld, no recommendations | September 2013 |