Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201204338 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
201204362 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2013 |
201204420 | Perth and Kinross Council | licensing - liquor | Upheld, recommendations | September 2013 |
201204447 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
201204450 | Business Stream | incorrect billing | Upheld, recommendations | September 2013 |
201204466 | Business Stream | charging method / calculation | Not upheld, recommendations | September 2013 |
201204504 | Scottish Prison Service | visits | Not upheld, no recommendations | September 2013 |
201204522 | Glasgow Housing Association Ltd | communication staff attitude dignity and confidentiality | Not upheld, recommendations | September 2013 |
201204558 | Grampian NHS Board | communication, staff attitude, dignity, confidentiality | Upheld, recommendations | September 2013 |
201204579 | University of Edinburgh | academic appeal/exam results/degree classification | Some upheld, no recommendations | September 2013 |