Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201104151 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | June 2012 |
201104220 | Scottish Prison Service | Complaints Handling | Not upheld, no recommendations | June 2012 |
201104667 | Fife Council | Repairs and maintenance of housing stock | Some upheld, recommendations | June 2012 |
200903307 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
201000351 | Fife Council | Continuing care | Not upheld, action taken by body to remedy, no recommendations | May 2012 |
201001453 | Tayside NHS Board | complaints handling | Upheld, action taken by body to remedy, no recommendations | May 2012 |
201002566 | Comhairle nan Eilean Siar | policy/administration | Some upheld, recommendations | May 2012 |
201002813 | Grampian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
201002883 | Aberdeenshire Council | social work | Not upheld, no recommendations | May 2012 |
201003119 | Clackmannanshire Council | council information to Scottish Parliament | Not upheld, no recommendations | May 2012 |