Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201003180 | Glasgow City Council | housing benefit and council tax benefit | Some upheld, action taken by body to remedy, recommendations | May 2012 |
201003730 | The City of Edinburgh Council | council tax (incl community charge) | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
201003881 | South Lanarkshire Council | secondary school | Some upheld, no recommendations | May 2012 |
201003961 | Scottish Borders Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | May 2012 |
201004546 | Glasgow City Council | care in the community; complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | May 2012 |
201004909 | Scottish Borders Council | planning, permission, enforcement | Some upheld, recommendations | May 2012 |
201005084 | The Highland Council | school transport | Not upheld, no recommendations | May 2012 |
201100246 | Fife Council | Complaints handling | Some upheld, recommendations | May 2012 |
201100281 | Glasgow City Council | Council Tax (incl Community Charge) | Not upheld, no recommendations | May 2012 |
201100609 | Aberdeenshire Council | sheltered housing issues/residential homes | Upheld, recommendations | May 2012 |