Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103230 | South Lanarkshire Council | road authority as developer, road alterations | Not upheld, no recommendations | May 2012 |
201103341 | Scottish Prison Service | visits | Not upheld, no recommendations | May 2012 |
201103381 | Scottish Prison Service | earnings | Not upheld, no recommendations | May 2012 |
201103489 | Scottish Ambulance Service | incident reporting; complaints handling | Some upheld, action taken by body to remedy, recommendations | May 2012 |
201103542 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
201103561 | Scottish Qualifications Authority | policy/administration | Not upheld, no recommendations | May 2012 |
201103575 | Grampian NHS Board | complaints handling | Not upheld, no recommendations | May 2012 |
201103628 | The City of Edinburgh Council | repairs and maintenance of housing stock | Not upheld, no recommendations | May 2012 |
201103639 | Dumfries and Galloway Council | council tax (incl Community Charge) | Not upheld, no recommendations | May 2012 |
201103648 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | May 2012 |