Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201101964 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | April 2012 |
201102068 | Scottish Prison Service | accuracy of Prisoner Record | Not upheld, no recommendations | April 2012 |
201102164 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | April 2012 |
201102374 | Western Isles NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | April 2012 |
201102718 | Scottish Ambulance Service | policy/administration | Not upheld, no recommendations | April 2012 |
201102763 | Dalmuir Park Housing Association Ltd | claim | Not upheld, recommendations | April 2012 |
201102800 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | April 2012 |
201102839 | Business Stream Ltd | incorrect billing | Not upheld, no recommendations | April 2012 |
201102853 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | April 2012 |
201102884 | A Dental Practice in the Lothian NHS Board area | Complaints handling | Not upheld, action taken by body to remedy, recommendations | April 2012 |