Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103508 | Greater Glasgow and Clyde NHS Board | policy/administration | Not upheld, no recommendations | April 2012 |
201103520 | Scottish Prison Service | finance procedures | Upheld, action taken by body to remedy, no recommendations | April 2012 |
201103592 | Grampian NHS Board | Communication and complaints handling | Upheld, recommendations | April 2012 |
201103646 | Tayside NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | April 2012 |
201103862 | Scottish Prison Service | progression | Not upheld, no recommendations | April 2012 |
201104097 | NHS 24 | Admission, discharge and transfer procedures | Not upheld, no recommendations | April 2012 |
201003039 | Scottish Borders Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, recommendations | March 2012 |
201004354 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | March 2012 |
201004523 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Some upheld, action taken by body to remedy, no recommendations | March 2012 |
201004700 | A Medical Practice, Lothian NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | March 2012 |