Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201102095 | East Lothian Council | complaints handling | Upheld, action taken by body to remedy, no recommendations | February 2012 |
201102138 | Scottish Qualifications Authority | policy/administration | Not upheld, no recommendations | February 2012 |
201102297 | Scottish Water | sewer flooding - external | Not upheld, no recommendations | February 2012 |
201102565 | A Medical Practice, Lanarkshire NHS Board | lists | Not upheld, no recommendations | February 2012 |
201102599 | Scottish Prison Service | health and safety | Not upheld, no recommendations | February 2012 |
201102614 | Dundee City Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2012 |
201102688 | The City of Edinburgh Council | common repairs to former council houses | Some upheld, recommendations | February 2012 |
201102802 | Scottish Prison Service | access to medical care/treatment | Not upheld, no recommendations | February 2012 |
201102987 | University of Strathclyde | complaints handling | Not upheld, no recommendations | February 2012 |
201103001 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2012 |