Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201004597 | East Lothian Council | Policy/administration | Not upheld, action taken by body to remedy, no recommendations | January 2012 |
201005258 | Scottish Borders Council | Unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | January 2012 |
201005324 | Scottish Prison Service | Complaints Handling | Some upheld, no recommendations | January 2012 |
201005378 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, recommendations | January 2012 |
201100050 | A Dental Practice, Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2012 |
201100243 | Grampian NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
201100277 | Highland NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
201100346 | The City of Edinburgh Council | Policy/administration | Some upheld, recommendations | January 2012 |
201100349 | A Dental Practice, Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | January 2012 |
201100515 | Knowes Housing Association Ltd | Repairs and maintenance of housing stock (incl dampness and infestations) | Not upheld, action taken by body to remedy, no recommendations | January 2012 |