Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201101695 | A Medical Practice, Lothian NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
201101922 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, no recommendations | January 2012 |
201102183 | Strathclyde Partnership for Transport | Policy/administration | Not upheld, no recommendations | January 2012 |
201102206 | Scottish Prison Service | Orderly room hearing | Not upheld, no recommendations | January 2012 |
201102219 | A Dental Practice, Tayside NHS Board | Policy/administration | Not upheld, no recommendations | January 2012 |
201102318 | Scottish Ambulance Service | Communication, staff attitude, dignity, confidentiality | Upheld, recommendations | January 2012 |
201102356 | A Medical Practice, Highland NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 |
201102482 | North Ayrshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | January 2012 |
201000660 | East Ayrshire Council | complaints handling (including social work complaints procedures) | Upheld, recommendations | December 2011 |
201003830 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | December 2011 |