Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201003968 | Lanarkshire NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
201003970 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | December 2011 |
201004012 | Greater Glasgow and Clyde NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, action taken by body to remedy, no recommendations | December 2011 |
201004752 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | December 2011 |
201004882 | A Medical Practice, Lanarkshire NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | December 2011 |
201004949 | Stevenson College | admissions | Not upheld, action taken by body to remedy, no recommendations | December 2011 |
201005072 | Lanarkshire NHS Board | clinical treatment;diagnosis | Upheld, recommendations | December 2011 |
201005382 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | December 2011 |
201100068 | Lothian NHS Board | clinical treatment;diagnosis | Not upheld, no recommendations | December 2011 |
201100184 | Edinburgh Napier University | complaints handling | No decision reached | December 2011 |