Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201005387 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2011 |
201100064 | North Lanarkshire Council | political matters; committees; standing orders; requests for information | Some upheld, recommendations | October 2011 |
201100152 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | October 2011 |
201100174 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
201100182 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 |
201100205 | The City of Edinburgh Council | primary school | Some upheld, recommendations | October 2011 |
201100261 | A Medical Practice, Highland NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | October 2011 |
201100271 | Ayrshire and Arran NHS Board | communication; staff attitude; dignity; confidentiality | Upheld, recommendations | October 2011 |
201100283 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
201100331 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2011 |