Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201100398 | Scottish Qualifications Authority | policy/administration | Not upheld, no recommendations | October 2011 |
201100421 | The Moray Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2011 |
201100488 | Falkirk Council | maintenance and repair of roads | Not upheld, no recommendations | October 2011 |
201100605 | South Lanarkshire Council | council tax (incl community charge) | Resolved, action taken by body to remedy | October 2011 |
201100723 | Renfrewshire Council | repairs and maintenance of housing stock (incl dampness and infestations) | Upheld, action taken by body to remedy, recommendations | October 2011 |
201100839 | Queen Margaret University | academic appeal; exam results; degree classification | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
201100869 | The City of Edinburgh Council | complaints handling (including appeals procedures) | No decision reached | October 2011 |
201100995 | Social Care and Social Work Improvement Scotland (SCSWIS) | complaints handling | Not upheld, no recommendations | October 2011 |
201100996 | Social Care and Social Work Improvement Scotland (SCSWIS) | complaints handling | Not upheld, no recommendations | October 2011 |
201101053 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | October 2011 |