Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201100642 | Scottish Prison Service | sentence planning | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
201100720 | Lanarkshire NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, recommendations | September 2011 |
201100721 | Scottish Prison Service | clothing | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
201100724 | Scottish Prison Service | disciplinary charges; orderly room proceedings | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
201100791 | Scottish Prison Service | policy/administration | No decision reached | September 2011 |
201100793 | Scottish Prison Service | other | Upheld, action taken by body to remedy, no recommendations | September 2011 |
201100846 | South Ayrshire Council | policy/administration | Not upheld, no recommendations | September 2011 |
201101167 | Clyde Valley Housing Association Ltd | applications, allocations, transfers | Not upheld, no recommendations | September 2011 |
201000815 | Glasgow Caledonian University | Complaints handling | Not upheld, no recommendations | August 2011 |
201000844 | Fife NHS Board | Policy/administration, child protection | Upheld, recommendations | August 2011 |