Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201004348 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Policy/administration | Upheld, recommendations | August 2011 |
201004355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Some upheld, recommendations | August 2011 |
201004494 | South Lanarkshire Council | Complaints handling | Some upheld, action taken by body to remedy, no recommendations | August 2011 |
201004625 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
201004626 | Scottish Prison Service | Custodial services | Not upheld, recommendations | August 2011 |
201004685 | Ayrshire and Arran NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | August 2011 |
201004741 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
201004812 | Waverley Housing | Repairs and maintenance of housing stock (including dampness and infestations) | No decision reached | August 2011 |
201004917 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
201004921 | A Medical Practice, Lothian NHS Board | Practice list | Some upheld, recommendations | August 2011 |