Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201005373 | Grampian NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | August 2011 |
201100005 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Upheld, action taken by body to remedy, recommendations | August 2011 |
201100059 | North Ayrshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
201100084 | Renfrewshire Council | Traffic regulation and management | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
201100132 | Waverley Housing | Calculation of rent and/or service charges | Not upheld, no recommendations | August 2011 |
201100170 | Scottish Prison Service | Disciplinary Charges - Orderly Room Proceedings | Some upheld, no recommendations | August 2011 |
201100228 | Dundee City Council | Road authority as developer, road alterations | Not upheld, no recommendations | August 2011 |
201100278 | Dumfries and Galloway Council | Complaints handling | Upheld, recommendations | August 2011 |
201100335 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 |
201100382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Hotel services - food, laundry etc | Not upheld, action taken by body to remedy, no recommendations | August 2011 |