Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201100427 | Waterwatch Scotland | Complaints handling | Not upheld, no recommendations | August 2011 |
201100494 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | August 2011 |
201100532 | Scottish Prison Service | Work (In Prison) | Not upheld, no recommendations | August 2011 |
201100556 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |
201100974 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
200904505 | Fife Housing Register | Applications, allocations, transfers and exchanges | Upheld, action taken by body to remedy, no recommendations | July 2011 |
201000247 | Renfrewshire Council | Handling of application (complaints by opponents) | Some upheld, recommendations | July 2011 |
201000579 | Aberdeenshire Council | Parking | Some upheld, recommendations | July 2011 |
201001541 | Borders NHS Board | clinical treatment/diagnosis | Some upheld, recommendations | July 2011 |
201001569 | Highland NHS Board | policy/administration | Upheld, recommendations | July 2011 |