Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201002767 | NHS 24 | clinical treatment; diagnosis; NHS 24 call handling; out-of-hours appointments | Not upheld, no recommendations | June 2011 |
201002776 | Glasgow City Council | education; exclusion from school; complaints handling | Upheld, recommendations | June 2011 |
201002777 | South Lanarkshire Council | handling of planning application; objection; retrospective planning application | Not upheld, no recommendations | June 2011 |
201002854 | Scottish Prison Service | prisoners; property | Not upheld, no recommendations | June 2011 |
201002903 | The City of Edinburgh Council | disabled parking bays; tram works | Not upheld, no recommendations | June 2011 |
201003049 | Scottish Borders Council | education; complaints handling | Some upheld, recommendations | June 2011 |
201003054 | Highland NHS Board | clinical treatment; diagnosis; back injury | Not upheld, no recommendations | June 2011 |
201003286 | Albyn Housing Society Ltd | policy/administration | Some upheld, recommendations | June 2011 |
201003363 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2011 |
201003444 | South Lanarkshire Council | cemeteries; burial; purchase of lair | Not upheld, action taken by body to remedy, no recommendations | June 2011 |