Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201301868 | Clackmannanshire Council | homeless person issues | Not upheld, action taken by body to remedy, no recommendations | June 2014 |
201302051 | Commissioner for Ethical Standards in Public Life in Scotland | complaints handling | Some upheld, recommendations | June 2014 |
201302099 | South Lanarkshire Council | policy/administration | Upheld, recommendations | June 2014 |
201302154 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
201302236 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
201302337 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
201302400 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
201302402 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
201302417 | Trust Housing Association Ltd | communication, staff attitude, dignity, confidentiality | Not upheld, recommendations | June 2014 |
201302717 | Business Stream | incorrect billing | Some upheld, recommendations | June 2014 |