Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201204367 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
201204419 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
201204560 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2014 |
201204664 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | May 2014 |
201204797 | Forth Valley College of Further and Higher Education | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | May 2014 |
201204806 | Aberdeen City Council | repairs and maintenance | Not upheld, recommendations | May 2014 |
201204866 | Perth and Kinross Council | right to buy | Upheld, recommendations | May 2014 |
201204870 | Lothian NHS Board | record keeping | Upheld, action taken by body to remedy, no recommendations | May 2014 |
201204958 | Lothian NHS Board | policy / administration | Upheld, recommendations | May 2014 |
201204987 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2014 |