Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201302772 | Business Stream | incorrect billing | Not upheld, recommendations | June 2014 |
201302899 | Business Stream | charging method / calculation | Some upheld, recommendations | June 2014 |
201302929 | Business Stream | incorrect billing | Not upheld, action taken by body to remedy, no recommendations | June 2014 |
201302988 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2014 |
201303029 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2014 |
201303066 | Glasgow City Council | council tax | Some upheld, recommendations | June 2014 |
201303179 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
201303259 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | June 2014 |
201303409 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments/admissions (delay, cancellation, waiting lists) | Upheld, no recommendations | June 2014 |
201303515 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2014 |