Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201304454 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | May 2014 |
201304464 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2014 |
201304510 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |
201304535 | Scottish Prison Service | confidentiality, complaints handling | Upheld, recommendations | May 2014 |
201304536 | Grampian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | May 2014 |
201304561 | Lanarkshire NHS Board | complaints handling | May 2014 | |
201304563 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | No decision reached | May 2014 |
201304635 | Scottish Prison Service | personal property | Not upheld, no recommendations | May 2014 |
201304704 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |
201304731 | Business Stream | complaints handling | May 2014 |