Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201201859 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
201202410 | Glasgow City Council | noise pollution | Not upheld, no recommendations | April 2014 |
201202461 | Scottish Water | complaints handling | Upheld, recommendations | April 2014 |
201202607 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
201203470 | Aberdeenshire Council | conservation areas, listed buildings, tree preservation orders | Upheld, recommendations | April 2014 |
201203592 | River Clyde Homes | estate management, open space & environment work | Some upheld, no recommendations | April 2014 |
201203729 | Scottish Prison Service | personal property | Some upheld, recommendations | April 2014 |
201204495 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2014 |
201204565 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
201204572 | Lothian NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | April 2014 |