| 201204151 |
A Medical Practice in the Lothian NHS Board area |
communication, staff attitude, dignity, confidentiality |
Not upheld, no recommendations |
May 2013 |
| 201204364 |
Kingdom Housing Association Ltd |
neighbour disputes and anti-social behaviour |
Not upheld, no recommendations |
May 2013 |
| 201204423 |
Business Stream |
incorrect billing |
No decision reached |
May 2013 |
| 201204430 |
Crown Office and Procurator Fiscal Service |
failure to provide information |
Upheld, no recommendations |
May 2013 |
| 201204493 |
Scottish Prison Service |
personal property |
Not upheld, no recommendations |
May 2013 |
| 201205198 |
West Lothian Council |
handling of application (complaints by applicants) |
Not upheld, no recommendations |
May 2013 |
| 201101537 |
The City of Edinburgh Council |
policy/administration |
Some upheld, recommendations |
April 2013 |
| 201102497 |
Glasgow Caledonian University |
policy/administration |
Upheld, recommendations |
April 2013 |
| 201103288 |
Forestry Commission Scotland |
policy/administration |
Some upheld, recommendations |
April 2013 |
| 201103307 |
Care Inspectorate |
complaints handling |
Not upheld, recommendations |
April 2013 |