Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201200903 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
201201234 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2013 |
201201670 | Scottish Prison Service | earnings | Not upheld, no recommendations | April 2013 |
201201691 | James Watt College of Further and Higher Education | policy/administration | Some upheld, recommendations | April 2013 |
201201695 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
201201734 | A Higher Educational Establishment | complaints handling | Not upheld, no recommendations | April 2013 |
201201762 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2013 |
201201777 | Strathclyde Partnership for Transport | policy/administration | Not upheld, no recommendations | April 2013 |
201201778 | Angus Council | policy/administration | Some upheld, recommendations | April 2013 |
201201810 | Dumfries and Galloway Council | hall letting, indoor facilities, libraries, museums etc | Some upheld, no recommendations | April 2013 |