Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201103610 | South Ayrshire Council | policy/administration | Some upheld, recommendations | April 2013 |
201103626 | University of Abertay Dundee | policy/administration | Upheld, recommendations | April 2013 |
201104012 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | April 2013 |
201104070 | Scottish Water | sewer flooding - external | Some upheld, action taken by body to remedy, recommendations | April 2013 |
201104276 | South Lanarkshire Council | policy/administration | Some upheld, action taken by body to remedy, recommendations | April 2013 |
201104623 | Queen Margaret University | teaching and supervision | Some upheld, recommendations | April 2013 |
201104648 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | April 2013 |
201104937 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
201105183 | Scottish Water | damage caused / compensation | Not upheld, recommendations | April 2013 |
201105481 | Borders NHS Board | complaints handling | Some upheld, recommendations | April 2013 |