Office closure
Our offices will be closed for visitors on Wednesday 28 and Thursday 29 February 2024 and will reopen on Friday 1 March 2024. You can still make a complaint via our online form but we will not be able to respond until we reopen.
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201202821 | Scottish Prison Service | progression | Not upheld, no recommendations | April 2013 |
201202888 | Wishaw and District Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | April 2013 |
201203004 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
201203060 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | April 2013 |
201203190 | Business Stream | charging method / calculation | Not upheld, no recommendations | April 2013 |
201203227 | Greater Glasgow and Clyde NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Upheld, action taken by body to remedy, no recommendations | April 2013 |
201203254 | Tayside NHS Board | policy/administration | Not upheld, action taken by body to remedy, recommendations | April 2013 |
201203271 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
201203273 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
201203355 | Scottish Prison Service | progression | Upheld, recommendations | April 2013 |